SIZING
Some of the t-shirts and hoodies/sweatshirts are unisex, which means they run larger. ALL customers are responsible for reading product descriptions and reviewing size chart prior to purchase.
Please check size before placing order as NO CHANGES may be made once an order has been placed- includes size and/or color changes.
All items are custom made and produced via each order, all orders are NON RETURNABLE and CANNOT BE CANCELLED.
RETURNS
All items are final sale. We are unable to return or exchange any item for any reason. Thank you for your understanding!
SHIPPING
We sell our products globally - please see the terms below for different
UNITED STATES - tax is added at checkout
INTERNATIONAL - orders does not include import or duties, all these costs are responsible by the customer
Shipping rates are calculated at checkout vary by weight
Orders generally take 3-7 business days to process, package, and ship. All items are CUSTOM and made-to-order, meaning we produce your items specifically for you when you order. We cannot cancel orders after they are placed. When your order has shipped, you will receive a shipping confirmation email that will include your order information and your tracking number. Orders may ship separately due to print and production time
POSSIBLE SHIPPING DELAYS: Due to the current pandemic and economic climate, orders could be delayed and shipping may take 7-30 business days. We apologize in advance for any inconvenience.
Please Note - CID COLLECTIVE is not responsible for orders lost, mishandled or misplaced by USPS or any international POSTAL SERVICE
I understand CID COLLECTIVE cannot provide additional shipping information beyond what's provided through tracking numbers once the package(s) is with USPS any international POSTAL SERVICE. The tracking number will provide all the updated information, all inquiries will need to be conducted on the customers time
I understand once an item is in transit there is no action CID COLLECTIVE can take to expedite the delivery process.
I understand that any delivery issues ( I.E received notification of package delivery but did not receive/see package) should be taken directly to their local post office as CID COLLECTIVE does not manage USPS any international POSTAL SERVICE deliveries
CID COLLECTIVE is not responsible for orders lost, mishandled or misplaced by USPS any international POSTAL SERVICE
By placing my order, I understand and agree with all terms and conditions for the items I have to purchased.
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